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Services
Xpert's array portfolio of Managed Services ranges from providing computer rackspace to providing online backup and restore. Whether your organization is a large enterprise, government or a small/medium business, tightening your financial belt can result in significant operational cost reduction while maintianing an high service level. You might be surprised by the number and type of companies that rely on managed or hosted services partners.
Managed Services Portfolio
Email Defense: Comprehensive protection against spam, worms and viruses, e-mail attacks and more. Works at the network perimeter to identify, quarantine, block and strip suspect e-mail messages before they can enter the messaging infrastructure. Flexible, easy to use and requires no upfront hardware or software implementation.
Web Defense: Protects assets by blocking web-based threats like spyware, keyloggers, viruses and phishing attacks at the network perimeter. Allows category- and content- based control over unauthorized Web surfing.
Message Archiving: Allows businesses to store, monitor and retrieve all inbound, outbound and internal e-mails for compliance or general storage/retrieval purposes.
Enterprise Monitoring: Enables companies to gain and maintain control over their entire infrastructure so that they can better align their IT investments with top level business objectives by enabling clients to effectively monitor and manage application and system performance and by delivering these capabilities in a solution that offers broad infrastructure support and easy deployment and use.
Global NOC: Our affordable, scalable, Network Operations Center service allows you to enjoy a comprehensive, high-end NOC to augment or alleviate your own capabilities or, if you prefer, let us manage a NOC for you. This product works in conjunction with the Remote Management and Monitoring tool or your own LPI monitoring and management application tool. Xpert Global NOC handles routine maintenance and monitoring functions, including monitoring and escalating alerts, reviewing backups, deleting temporary files, defragmenting the hard disk, preventing viruses and reducing spam.
Help Desk: The Xpert Help Desk makes the decision simple and cost-effective by providing an affordable, scalable, highly technical call center that allows you to lower operating expenses while providing your customers with quality product support. By using the Xpert Help Desk, you can provide your end-user customers with 24/7 technical support on software and hardware products from certified, frontline-support technicians — without draining your resources.
Instant Recovery On Demand: Instant Recovery on Demand is a highly sophisticated and powerful host-based business continuity service offering that provides small and midsize businesses with uninterrupted access to critical applications and data during a system failure, unplanned outage or disaster, with no capital investment.
Log Manager and Threat Manager: Xpert Log and Threat Manager service provides security and compliance solutions by delivering intrusion protection, vulnerability assessment and log management at a fraction of the cost of traditional products. Unlike appliance or software products, our software-as-a-service (SaaS) platform features rapid deployment, zero maintenance and no hardware or software costs.
Online Backup & Restore: Reliable, secure backup and restore capabilities are crucial to all businesses, but traditional methods of data backup have often proven cumbersome and costly. Now you can solve this problem by partnering with Ingram Micro Seismic to offer an affordable, easily managed and easily deployed solution.